Shipping Policy

All our products are created On Demand. This means, once you order, the printing process starts.

How production works:

Order is placed:

• When an order is placed it can take several hours for this order to be batched into our system.  Our app will batch orders every 4 hours.  Once this order is in our system it goes thru a series of checks and is then ready to be assigned to a print facility.

Order is Assigned a Print Facility:

• Once your order has been assigned to a print facility the order is printed on paper and sent out onto the production floor.  Once your order is in this phase we can not cancel or change the order.

Packaging and Shipping:

• Once a printed order meets our quality control standards the item is packaged.  Once packaged a shipping label is printed and the package is placed in a shipping bin to be picked up.  Printing a shipping label triggers the tracking number and this is sent to your store to then be emailed to your customer.  The shipping details are not updated till the carrier picks up the package and it is scanned at the sorting center.  This could take 12-24 hours for the scans to show.

Production Times:

Production usually takes 2-3 business days (maximum of 5). Once the item ships, the tracking information is sent automatically and the customer is usually emailed the tracking number

Delivery Times:

• United States: 2-5 transit days
  
• Canada: 3-7 transit days
  
• Europe: 4-8 transit days
  
• Rest of the world: 6-10 transit days

Keep in mind that all our items are created manually. Therefor it can be that the end product you'll receive can slightly differ from our product photos. Please allow slight differences lining up at the seam since It's not possible to perfectly align patterns or images from front to back.